SupportWally at Your
Support Desk. It Makes Support Fun!

 
3DsupportWallyUI

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Zendesk: Customer Satisfaction

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Watch your customer service in action on SupportWally! More than 100 million people around the world receive support from Zendesk-powered customer service departments and help desks.

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Plan, Track, Work

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Monitor new tickets and open issues with SupportWally! The tracker for teams planning and building great products is now also used for supporting their customers.

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Performance Monitoring

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Visuals draw the most engagement on social media, and Instagram provides a fun, creative way to share your life with friends with filtered photos.

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Email Delivery Data

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View your email stats on SupportWally! SendGrid’s cloud-based email infrastructure relieves businesses of the cost and complexity of maintaining custom email systems.

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Support Tickets

Make an overview per team of new and open tickets or a look at the number of support tickets in the last month.

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Share Tour Timeline

View a timeline of your latest notifications via Twitter. It’s immediately visible at the office for your support team.

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Tweet Tracking

Efficiently monitor and identify relevant tweets with advanced search.

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Show Your Open Issues

Show Jira open issues and tasks via your SalesWally screen.

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View Satisfaction Rate

Communicate the number of good and bad reviews from your support tickets with our satisfaction rate counters.

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View Sent Emails

Show your sent emails from SendGrid , and see the bounce and delivered rate per day.

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