SupportWally at Your
Support Desk. It Makes Support Fun!
Zendesk: Customer Satisfaction
Watch your customer service in action on SupportWally! More than 100 million people around the world receive support from Zendesk-powered customer service departments and help desks.See more
Plan, Track, Work
Monitor new tickets and open issues with SupportWally! The tracker for teams planning and building great products is now also used for supporting their customers.See more
Visuals draw the most engagement on social media, and Instagram provides a fun, creative way to share your life with friends with filtered photos.See more
Email Delivery Data
View your email stats on SupportWally! SendGrid’s cloud-based email infrastructure relieves businesses of the cost and complexity of maintaining custom email systems.See more
Make an overview per team of new and open tickets or a look at the number of support tickets in the last month.
Share Tour Timeline
View a timeline of your latest notifications via Twitter. It’s immediately visible at the office for your support team.
Efficiently monitor and identify relevant tweets with advanced search.
Show Your Open Issues
Show Jira open issues and tasks via your SalesWally screen.
View Satisfaction Rate
Communicate the number of good and bad reviews from your support tickets with our satisfaction rate counters.
View Sent Emails
Show your sent emails from SendGrid , and see the bounce and delivered rate per day.